Returns Policy

BIT-TEC strives to provide our customers with superior service in regards to our return policy. To ensure that our customers are satisfied with the product(s) they order, we offer a 30 day product guarantee. Within 30 days of delivery, BIT-TEC will refund the full amount, minus the cost of shipping on new, unopened items. You must obtain authorization before returning any product by contacting us by email at   or    Ph:  07 41528020

Where the plastic seal is broken and the software is neither
faulty nor defective the return or exchange will not be accepted due to copyright and licensing restrictions.

Electronic delivery – BIT-TEC will process the product/license key through manufacturer verification to make sure the product has not yet been activated or tampered with. Once this verification process is complete and the product has passed, BIT-TEC will refund the purchase price of the product to the original method of payment.